Elance Exams Answers PDF file

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Download PDF file of elance Zoho Creator Exam Answers
elance-zoho-creator-exam.pdf

When picking up a call after a long wait you should:

Thank the caller for holding and engage them in some friendly conversation.
Apologize for the wait and ask what is wrong.
Pick up the phone and say: "How can I help you."
Thank the caller for holding and get right down to business.
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