Elance Exams Answers PDF file

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Download PDF file of elance Zoho Creator Exam Answers

When closing a call you should always:

Assume that everything is taken care of but verify customer contact information.
End the conversation confirming that the customer feels that everything is taken care of and that they are satisfied with the results.
End the conversation quickly and move on to the next call.
Make sure the customer knows that they can call during business hours if the problem is not solved.
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