Refund policy

What we Guarantee?
TOP 10-30%
OR) 4.0+ score our of total 5 marks.
If customer is able to achieve any of these 3 condition, he will be considered as passed and No claim will be accepted if either of these 2 status is achieved.
KickExam provides 100% Pass Guarantee for all Upwork Skill tests. Our QA Tool/PDF contains all Questions and Answers for any exam. You can easily pass exams with our PDFs and QuickAnswer Tool.

What positions can i achieve using KickExam?
Positions our products promise to achieve vary exam to exam and they are clearly mentioned on product page. Please check the positions you will achieve before you proceed with purcahse.

What is failure?
Incase you failed in Upwork skill test using our products, KickExam will provide you compensation. Failure can be defined as you see questions in exam that were not provided in our QuickAnswer Page and you failed to achieve the position/score we mentioned on product page.

How to claim in case of failure ?
In case of failure (unable to achieve the position mentioned on product page) you have to inform us at "contact us" page and explain your issue Our team will get in contact with you to check this issue within 24 hour and our experts will try to clear your exam for you via TeamViewer. if they found your claim to be valid then compenstation will be provided for FREE within 48 hour of claim. Compensation will only be provided as QuickAnswer Tool, we DO NOT provide PDF files as compensation regardless of your original purchased product format.

When should i claim?

QA Tool expires within 24 hour, PDF is downloadable for 1 week.
You must claim your product before it expires. We will not consider claim on any expired product and to claim your product you must send us screenshots of the questions that you faced during exam. We will check that either those questions are available in our products or not then any further action will be taken.

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