Elance Exams Answers PDF file

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Your boss has called in sick and says he is not taking calls, but the companies most important customer has just called asking for to speak with boss urgently. What do you do.

Tell the customer the boss is currently busy, but you can take a message, determine if you can resolve issue yourself and if not phone the boss.
Tell the customer your boss is currently ill and you will leave a message for when he returns to work.
Explain the boss is currently not available but you can transfer him to the warehouse manager.
Tell the customer to call back tomorrow.
Tell the customer to send an e-mail which you will forward to your boss as soon as he is back in the office.
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