Elance Exams Answers PDF file

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Download PDF file of elance Zoho Creator Exam Answers
elance-zoho-creator-exam.pdf

What is total quality management (TQM)?

A strategy focused on decreasing the number of defective products.
A technique used to increase the rate or production.
A management approach focused on customer focus, continuous improvement, and teamwork.
A philosophy for decreasing the number of one-the-job accidents.
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