Elance Exams Answers PDF file

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Download PDF file of elance Zoho Creator Exam Answers

When a customer explains the reason they're calling, which would be the most confident and reassuring response to acknowledge their statement?

"I understand and I can help you with that."
"Let me see what I can do."
"You need to speak to another department. I'll transfer you."
"Ok. Can I have your (identifying information: i.e. phone #, order #, customer #)?
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