Elance Exams Answers PDF file

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Download PDF file of elance Zoho Creator Exam Answers

When someone calls you with a problem and you don't know what to do you should:

Say "I don't know, let me check on that." Then place them on hold.
Ask them their phone number and offer to call back when you have an answer
Ask them to check on the internet
Get the callers name and problem, along with phone number, ask if you can place them on hold and find out who can help them.
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