Elance Exams Answers PDF file

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Download PDF file of elance Zoho Creator Exam Answers
elance-zoho-creator-exam.pdf

A Loyalty Business Model consists of ...

quality of product or service leads to customer satisfaction, which leads to customer loyalty, which leads to profitability.
prior expectations of overall quality
A single disappointing experience in which a competitor gains customer loyalty due to receiving a bad experience previously
Achieving or exceeding department metrics
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