Elance Exams Answers PDF file

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Download PDF file of elance Zoho Creator Exam Answers

When a customer asks to speak with a Manager as soon as you answer the phone, what do you do?

Tell them you will be happy to transfer to a Manager, and ask if there is anything you can help them with
Tell them that a Manager will be a while
Transfer to a Manager right away
Ask questions to prevent a Manager from getting involved
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