Elance Exams Answers PDF file

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Download PDF file of elance Zoho Creator Exam Answers

What should be done at the end of a phone call with a customer after resolving an issue they had?

Repeat to the customer what you resolved and any further actions you'll be taking.
Ask them to write a nice letter to the company praising the customer service agent.
Tell them only the first customer service call is free.
Try to sell them something new.
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