Elance Exams Answers PDF file

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Download PDF file of elance Zoho Creator Exam Answers
elance-zoho-creator-exam.pdf

If a customer relays expectations set up by a false promise made by a sales rep, you should...

Own the mistake on their behalf and correct the inaccuracy
Ally with the customer by dismissing the sales rep who will say anything to convert a sale.
Convince the customer they misinterpreted the sales rep's words
Claim their expectations will be fulfilled in the near future
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