Elance Exams Answers PDF file

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Download PDF file of elance Zoho Creator Exam Answers

At the same exact time - a customer walks through the door and the phone rings. Who do you address first?

You address the person in front of you, apologize for a moment, answer the phone, and place the call on hold; then return your attention to the individual in front of you.
Answer the phone and address the person in front of you while you are on the phone.
Ignore the person in front of you and answer the phone.
Ignore the phone, if they wanted help they should have come into the store.
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