Elance Exams Answers PDF file

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Download PDF file of elance Zoho Creator Exam Answers

Tangibles are among the five factors customers use to evaluate products or services. What are Tangibles?

The lifespan of your product / service
How respectfully the customer is treated
The company's physical presentation - facilities, equipment, employee appearance, etc.
The speed and dependability with which a company delivers a product or service
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