Elance Exams Answers PDF file

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What do you do if there’s a conflict between a business need and user need?

Try to get research-based evidence to support a resolution by factoring in the dispute/conflict in a user-centered design activity
All of these answers
Ensure the client is involved in user-centered design activities to fully understand and appreciate the nature of the user's needs
Depending on the severity and impact on the end user, sometimes you have to be flexible and decide when to let the business need override the user's need
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